Therapeutic Alternatives, Inc.

Receptionist

Posted Date 2 weeks ago(6/19/2024 9:34 AM)
Job ID
2024-15239
Type
Regular Full-Time
Location
Concord
Shift
1st Shift
Category
Administrative/Clerical
Min
USD $15.00/Hr.

Overview

  • This position must provide the overall daily functional communications and documentation requirements of the Assisted Living Community personnel records while insuring confidentiality of all resident’s and personnel records. 

Responsibilities

PCS Coordinator:

  • Submit new referral to Liberty DMA 3051 Physician Authorization the day of admission - Ensure form is completed appropriately
  • Submit Change of status to Liberty DMA 3051 immediately upon request of RCC - Ensure form is completed appropriately
  • Maintain PCS Spreadsheet
  • Maintain PCS Notebooks/Filing
  • Submit appeal request upon request of RCC
    Complete PASRR for new admissions and provate pays that convert to Medicaid
  • Update census to FileZilla daily

Payables:

 

  • Submit bills to the VSC payables Representative

Mail:

  • Sort Mail and ensure it is given to the appropriate person. (List provided to the receptionist of which residents have given permission for mail to be opened)

ICims:

  • Primary contact for VSC HR Representative
  • Request posting of a job
  • Obtain copies of social security, drivers license, and bank account information 
  • Request applicant for interview to be scheduled per Administrator request
  • Schedule time for new hire to start orientation and complete training paperwork
  • Maintain in an organized manner training files and Medical files
  • Track required training and ensure employees are completing in a timely manner
  • Provide Business Office Manager information necessary for replicon
  • Send employees information to appropriate VSC Representative for Vehicle insurance (After requested by Administrator) 

Oversee Front Office:

  • Answer phones and direct calls to the appropriate person
  • Relay messages in a timely manner
  • Inventory of office supplies
  • Maintain copiers, faxes, and phones
  • Report repairs as needed to appropriate VSC Representative

Personal Funds:

  • Responsible for maintaining deposits and withdrawling from each residents personal funds account
  • Balance resident ledger sheets at each transaction
  • Reconcile cash on hand ledger sheet and balance with BOM weekly

Purchase Orders:

  • Submit PO's to appropriate VSC Representative as requested by Administrator

Generations Order:

 

  • Submit generations orders after approval of Administrator

Qualifications

  1. Must have 8 years of driving experience with a clear driving record.
  2. Must possess a High School Diploma or GED- Prefer some College and/or clerical experience
  3. Must be able to read, write, understand and follow directions
  4. Must possess good written and verbal communication skills
  5. Must possess good computer skills and be able to work with Microsoft office, including development of excel spreadsheets
  6. Must possess good financial understanding of Accounts Receivables/Payables, balancing checkbooks, etc
  7. Must possess good Human Resource understanding
  8. Must possess proven Customer Service skills and experience
  9. Must have a clear SBI and DMV record and maintain them during period of employment
  10. Must not have substantiated findings on the NC Health Care Personnel Registry
  11. Must possess knowledge of or be willing to learn the NC DHSR  Adult Care  Home Rules and Regulations
  12. Must possess or be willing to obtain NC Adult Care Home Medication Aide Certification within 90 days of hire
  13. Must be CPR certified or obtain within 90 days of hire

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